Privacy Policy

Gaussian Blur (OPC) Private Limited ("Gaussian Blur", "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website (gblur.in) and services. By using our website or engaging our services, you agree to the terms described in this Privacy Policy. If you do not agree, please discontinue use of our services.

The data controller responsible for your personal data is: Gaussian Blur (OPC) Private Limited CIN: U22300UP2021OPC153185 Director: Rajat Pandit Email: hello@gblur.in Country: India For any privacy-related queries, contact us at hello@gblur.in.

We collect the following categories of personal data: Identity & Contact Data • Full name • Email address • Phone number (if provided) • Company or organization name Project & Content Data • Manuscript files, images, and creative assets you upload • Project briefs and instructions • Revision feedback and communications Payment Data • Billing name and address • Payment method details (processed securely by Razorpay, Stripe, or PayPal — we do not store card numbers) • Invoice and transaction records Technical Data • IP address • Browser type and version • Device information • Pages visited and time spent (via analytics tools) • Cookies and similar tracking technologies Communications Data • Emails and messages you send us • Contact form submissions • Support requests

We use your personal data for the following purposes: Service Delivery To fulfil your project requests, communicate about project status, deliver files, and manage revisions. Billing & Payments To generate invoices, process payments through our payment processors, and maintain financial records as required by Indian law. Communication To respond to your enquiries, send project updates, and provide customer support. Platform Improvement To understand how our website is used and improve the user experience (analytics data only). Legal Compliance To comply with applicable laws, regulations, and legal proceedings, including the Information Technology Act, 2000 (India) and applicable tax laws. We do not use your data for automated decision-making or profiling.

For users in the European Economic Area (EEA) and UK, we process your data under the following legal bases: • Contractual Necessity: Processing required to fulfil your service agreement with us. • Legitimate Interests: Improving our services, fraud prevention, and business communications. • Legal Obligation: Compliance with applicable financial, tax, and regulatory requirements. • Consent: Where you have explicitly opted in (e.g., marketing communications). You may withdraw consent at any time.

We share your data only with trusted third parties who assist us in operating our services: • Razorpay / Stripe / PayPal: Payment processing • Vercel: Website hosting and deployment (data processed in their secure infrastructure) • Web3Forms: Contact form submission handling • Google Analytics: Website usage analytics (anonymised data) • Microsoft Clarity: Session recording and heatmaps (anonymised) All third-party providers are contractually bound to protect your data and use it only for the purposes we specify. We do not sell your personal data to any third party.

We retain your personal data only as long as necessary: • Financial records (invoices, payment data): 7 years (required by Indian tax law) • Project files and deliverables: 3 years after project completion • Communications and enquiry data: 2 years • Website analytics: 26 months (rolling) • Account data: Until account deletion is requested After the retention period, data is securely deleted or anonymised.

We implement appropriate technical and organisational security measures to protect your personal data, including: • HTTPS encryption for all data in transit • Access controls limiting who can view project files and client data • Secure payment processing via PCI-DSS compliant providers • Regular security reviews While we take all reasonable steps to protect your data, no internet transmission is completely secure. If you suspect a security incident involving your data, please contact us immediately at hello@gblur.in.

Depending on your location, you may have the following rights regarding your personal data: • Right to Access: Request a copy of the personal data we hold about you. • Right to Rectification: Request correction of inaccurate or incomplete data. • Right to Erasure: Request deletion of your data (subject to legal retention requirements). • Right to Portability: Receive your data in a structured, machine-readable format. • Right to Object: Object to processing based on legitimate interests. • Right to Withdraw Consent: Where processing is based on consent, withdraw it at any time. To exercise any of these rights, email us at hello@gblur.in. We will respond within 30 days. There is no charge for most requests.

We use cookies and similar technologies to improve your experience on our website. Essential Cookies: Required for the website to function (session management, security). Analytics Cookies: Help us understand how visitors use the site (Google Analytics, Microsoft Clarity). These are anonymised and do not identify individuals. Preference Cookies: Remember your settings (e.g., dark mode). You can control cookies through your browser settings. Disabling non-essential cookies will not affect your ability to use our services, but may affect website functionality.

Gaussian Blur is based in India. If you are located outside India (including in the EU, UK, USA, Canada, or Australia), your personal data will be transferred to and processed in India. For EEA/UK users: Such transfers are made under appropriate safeguards including Standard Contractual Clauses (SCCs) where applicable, or under the adequacy of protections offered by India's applicable data protection laws. Our third-party providers (Vercel, Stripe, etc.) may also process data in their respective jurisdictions, subject to their own privacy policies and appropriate safeguards.

Our services are intended for business and professional use by individuals aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a minor has submitted personal data to us, please contact us at hello@gblur.in and we will promptly delete it.

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. For significant changes, we will notify active clients by email. We encourage you to review this policy periodically.

For any questions, requests, or concerns about this Privacy Policy or how we handle your data: Email: hello@gblur.in Company: Gaussian Blur (OPC) Private Limited CIN: U22300UP2021OPC153185 GST: 09AAJCG3038Q1Z0 Country: India We aim to respond to all privacy enquiries within 5 business days.